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Legal

Copyright Take-Down Notice

GEOVEA, INC., a Delaware corporation
Effective: 1 September 2026
Last updated: 1 September 2026

Terms and Conditions·Privacy Policy·Cookies Policy

In short

This summary is for convenience only and is not part of the policy.

  • We respect other people's copyright and we do not allow users to post content that infringes it.
  • If your work appears in Geovea without your permission, send us a notice with the six items in Section 4 and we will act on it promptly.
  • Sending a take-down notice starts a legal process. Under 17 U.S.C. § 512(f) you can be liable for damages if you knowingly misrepresent that something infringes. Consider fair use first.
  • We forward the notice you send us, including your name and contact details, to the person who posted the content. That is how the law works and we cannot remove it from the process.
  • If your content was removed by mistake, Section 6 tells you how to get it back.
  • We terminate the accounts of repeat infringers, on the standard set out in Section 7.

Contents

  1. 1. About This Policy
  2. 2. What This Page Covers, and What It Does Not
  3. 3. Before You Send a Notice
  4. 4. How to Send a DMCA Take-Down Notice
  5. 5. What Happens After You Send a Notice
  6. 6. Counter-Notification: Getting Content Restored
  7. 7. Repeat Infringers
  8. 8. Complaints That Are Not About Copyright
  9. 9. Complaints From Outside the United States
  10. 10. Changes to This Policy
  11. 11. Designated Agent and Contact

1. About This Policy

1.1 This page is the copyright complaint procedure of GEOVEA, INC., a Delaware corporation ("Geovea," "we," "us"), business address 7225 Charmant Drive, Unit #426, San Diego, CA 92122, United States. It applies to geovea.com, our subdomains, our blog at geovea.com/blog, and the Geovea trip planning platform (the "Services").

1.2 Section 11.4 of our Terms and Conditions points here. This page is the procedure it refers to, and it forms part of those Terms.

1.3 We operate as a service provider under the Digital Millennium Copyright Act of 1998 (the "DMCA"), 17 U.S.C. § 512. We respond to properly made notices, we notify the people whose content is affected, we restore content when a valid counter-notification is not followed by a lawsuit, and we terminate repeat infringers.

1.4 We are a United States company and most of our users are in the United States. Section 9 explains how we handle complaints from Canada, the European Economic Area, and the United Kingdom.

2. What This Page Covers, and What It Does Not

2.1 It covers content users post. Trips, itineraries, notes, descriptions, reviews, uploaded photographs, shared links and PDFs, blog comments, and anything else a user contributes. Section 6 of our Terms prohibits posting content you do not have the rights to, and Section 8.4 is your confirmation that you do.

2.2 It covers our own pages. If you believe something we published ourselves infringes your copyright, send the same notice. We will look at it directly rather than treating it as a user dispute.

2.3 It does not cover map, place, and routing data. Mapping, routing, geocoding, place, and imagery data in the Services comes from third party providers, including Mapbox, and belongs to them. If your complaint is about that data, tell us anyway and we will point you to the right provider, but we cannot remove content from someone else's dataset.

2.4 It does not cover material on other people's sites. Links in the Services, including affiliate links to hotels, suppliers, and activities, lead to sites we do not operate. We can remove a link. We cannot remove what is on the other end of it.

2.5 AI generated content. Our AI tools produce trip ideas, descriptions, and itineraries. Where an Output is stored in a user's account or published through the Services and you believe it reproduces your copyrighted work, this procedure applies to it in the same way as any other user content.

2.6 Trademarks, privacy, and everything else. This page is only for copyright. Section 8 tells you where other complaints go.

3. Before You Send a Notice

3.1 Check that you hold the right. A notice must come from the owner of an exclusive right in the work, or from an agent authorized to act for that owner. Being the subject of a photograph, or the person who commissioned it, is not the same as owning it.

3.2 Consider fair use. Before you submit, consider in good faith whether the use is permitted as fair use, fair dealing, quotation, or a similar exception. Short quotations, criticism, commentary, and factual reporting are often lawful without permission. United States law requires you to weigh this, and a notice sent without doing so can be a misrepresentation.

3.3 Facts are not protected. Copyright does not protect the address of a hotel, the length of a road, an opening time, a price, or the fact that a place exists. It protects the particular way something is written, photographed, or arranged. A user listing the same restaurant you listed is not infringement.

3.4 Consider contacting the user first. Many complaints are misunderstandings, and a message often resolves one faster than a legal notice does.

3.5 Know what you are signing. Under 17 U.S.C. § 512(f), anyone who knowingly and materially misrepresents that material is infringing may be liable for damages, including costs and attorneys' fees, incurred by the alleged infringer, by the copyright owner, and by us. A notice is a sworn statement, not a complaint form.

4. How to Send a DMCA Take-Down Notice

4.1 Send your notice to our designated agent, using the contact details in Section 11. Email is fine and is fastest.

4.2 Your notice must include all six of the following. A notice missing any of them is not effective under the DMCA and we may not be able to act on it. We will tell you what is missing.

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
  4. Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an email address at which you may be contacted.
  5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

4.3 Be specific about location. The single most common reason a notice stalls is that we cannot find the material. Give us the full URL of the page, the trip or share link, and where on the page the material appears. "Somewhere on your site" is not enough for us to act on.

4.4 One work, one notice, is fine. If several works are involved, a representative list is acceptable, as item 2 says. If a single user has posted many infringing items, list them all in one notice rather than sending several.

5. What Happens After You Send a Notice

5.1 We act promptly. If the notice is complete and appears valid, we remove the material or disable access to it, normally within a few business days of receiving it. We may also remove copies of the same material elsewhere in the Services.

5.2 We tell the user. We notify the person who posted the content that it has been removed, tell them why, and give them the counter-notification procedure in Section 6.

5.3 We forward your notice. We give the user a copy of your notice, including your name and the contact details you provided. The DMCA requires this so they can respond, and we cannot anonymize it for you. If you are acting for a rights holder and would rather your personal details were not in the copy, provide a company name, a business address, and a role based email address rather than personal ones. What you send us may also have to be given to a court or a regulator.

5.4 We do not adjudicate. We are not a court and we do not decide who owns what. We follow the process the statute sets out. Nothing we do under this policy is a legal finding, an admission, or a waiver of anyone's rights or defenses.

5.5 If your notice is incomplete. We will tell you what is missing and give you the chance to fix it. Until then, we may not act.

5.6 If we think the notice is abusive. We may decline to act on a notice that is plainly not about copyright, that targets a use that is obviously permitted, or that repeats a claim already resolved by a valid counter-notification. We will tell you why.

6. Counter-Notification: Getting Content Restored

6.1 If your content was removed or disabled because of a mistake or a misidentification, you may send us a counter-notification. Read Section 6.5 before you do.

6.2 Your counter-notification must include all four of the following:

  1. Your physical or electronic signature.
  2. Identification of the material that has been removed or disabled and the location at which it appeared before it was removed or disabled.
  3. A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
  4. Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located, or, if your address is outside the United States, for any judicial district in which we may be found, and that you will accept service of process from the person who gave the original notification or an agent of that person.

6.3 What we do with it. We send a copy of your counter-notification, including your name and contact details, to the person who sent the original notice, and we tell them we will restore the material in 10 to 14 business days. We restore it at the end of that period unless we first receive notice that they have filed a court action seeking to restrain you from the activity in question.

6.4 Where to send it. The same designated agent, at the address in Section 11.

6.5 Understand what you are agreeing to. A counter-notification is a sworn statement that consents to being sued in a specific court and to accepting service there. Under § 512(f) you can also be liable for damages if you knowingly misrepresent that material was removed by mistake. If you are unsure whether your use is lawful, take advice before sending one.

7. Repeat Infringers

7.1 We do not tolerate copyright infringement and, in appropriate circumstances, we terminate the accounts of users who repeatedly infringe. This is our policy under 17 U.S.C. § 512(i).

7.2 How we count. Generally, a repeat infringer is a user who is the subject of two or more valid take-down notices that are not withdrawn and are not answered by a valid counter-notification. We weigh all the relevant facts and circumstances, including how serious the infringement was, whether it looks deliberate, whether the same work is involved, and how long ago it happened.

7.3 What does not count. A notice we reject as incomplete or abusive does not count. Neither does a notice answered by a valid counter-notification, unless a court later finds infringement, or the user withdraws the counter-notification.

7.4 What termination means. Losing your account means losing access to your trips and any content stored with them. Section 10.4 of the Terms describes what happens to your content afterwards. In serious cases, including obvious commercial piracy, we may terminate on a single notice.

7.5 Business Users. If you deliver trips to clients under Section 7 of the Terms, content your team posts is your responsibility. Repeated notices against a business account put that account at risk, including its End Client access.

8. Complaints That Are Not About Copyright

8.1 Trademark. If your trademark is being used in a way that misleads people about who is behind a trip, a listing, or an account, email us with your mark, its registration details if you have them, where it is being used, and why the use confuses. Trademark has no statutory take-down procedure, so we handle these case by case.

8.2 Privacy, defamation, and impersonation. Email us. If the complaint concerns personal information about you, our Privacy Policy, Section 11, sets out your rights and how to exercise them.

8.3 Everything else. Content that breaks our rules in another way, including the prohibitions in Section 6 of the Terms, can be reported to the same address.

8.4 Where to send all of these. [email protected]. Say clearly at the top what kind of complaint it is, so it is routed correctly.

9. Complaints From Outside the United States

9.1 We use one process. Whatever country you are in, the procedure in Sections 4 and 6 is how to reach us, and we act on a well founded complaint about content we host regardless of where the complainant is.

9.2 Canada. Canada's Copyright Act uses a notice and notice system rather than notice and take-down. If you send us a Canadian style notice we will forward it to the user. We will also treat it as a take-down request if it contains the six items in Section 4, because the content is hosted in the United States. A notice that contains a settlement demand, a payment request, or a link to a payment page is not valid under Canadian law and we will not forward it.

9.3 EEA and the United Kingdom. Under the EU Digital Services Act and equivalent UK rules, you may notify us of illegal content, including copyright infringement, using the same details in Section 11. Tell us why you believe the content is unlawful, where exactly it is, your name and email, and confirm that what you have told us is accurate and complete in good faith. We will confirm we received it, decide without undue delay, and tell you and the affected user what we decided and why. We are a very small company, we have not appointed a representative in the European Union, and we handle these complaints ourselves.

9.4 Which law applies. We act as a United States service provider. Handling your complaint is not an agreement that any other country's law governs the Services, and Section 14 of the Terms still applies.

10. Changes to This Policy

We may update this page as the Services or the law change. We keep the "Last Updated" date current, and for a material change we will give at least 30 days notice by email or in product before it takes effect, on the same basis as Section 16.3 of the Terms.

11. Designated Agent and Contact

Send copyright take-down notices and counter-notifications to:

Designated Agent: Copyright Agent, GEOVEA, INC.

Post: GEOVEA, INC., 7225 Charmant Drive, Unit #426, San Diego, CA 92122, United States

Email: [email protected]

Telephone: +1 720-514-9930

Put "DMCA Notice" or "DMCA Counter-Notification" in the subject line so it is routed correctly. Support, billing, and account questions reach the same inbox and are answered separately.

We aim to acknowledge a notice within 10 business days.

Questions about this policy: [email protected]

Terms and Conditions·Privacy Policy·Cookies Policy
GEOVEA, INC. · Last updated 1 September 2026

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